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- Help and Technical Support(21)
| 1 | Student Getting Started Guide 
If you are a student who is new to Hawkes Learning, you may use the following guide as a helpful resource when beginning your semester. Select the blue links for additional details. Accessing your Student Account Note: Check with your instructor to see if… |
| 2 | What Are the Minimum System and Browser Requirements for the Hawkes Software?
The Hawkes Learning instructor and student softwares are completely web browser based and no downloads or installs are required. We recommend you update your web browser to the latest version available before logging into your instructor or student account.… |
| 3 | "We're sorry! The page you are trying to access cannot be opened..."
This error message occurs when students try to use the Hawkes Single Sign On link in Safari, Internet Explorer or Microsoft Edge and security settings prevent the page from opening. To resolve the error, students can use either Chrome or Firefox to access… |
| 4 | Accessing a WebTest with Respondus LockDown Browser and Monitor
If your instructor requires you to take your Hawkes WebTest while using Respondus LockDown Browser with the Monitor feature, please follow the steps below: 1. Open LockDown Browser and access the related test or quiz in your school's Learning Management System… |
| 5 | Can I Use Hawkes on My Phone?
While we do not officially support the use of the Hawkes web platform on phones, it may be possible to complete your assignments on your phone. Please note that you may encounter some display or other issues while working on your phone. If possible, we recommend… |
| 6 | Can I Use Hawkes on Tablets and iPads?
Yes! We currently support the iPad 2 or newer and 10” Galaxy tablets. The supported browsers on these tablets are Chrome, Safari, and Firefox. See our full list of minimum system requirements here. |
| 7 | Common Errors (Hawkes Synchronization Tool and Single Sign On)
"Oops... It looks like your Hawkes Learning course is not linked yet!"This error message occurs when the Single Sign On link is selected if an instructor has not yet established the link between the LMS course and the Hawkes section. The error can be resolved… |
| 8 | How Do I Contact Hawkes Learning?
For technical support or general questions about using Hawkes: Call us: 1-843-571-2825 Start a live chat: Live Support Chat Open a support case: Open a New Support Request Visit our Support Center: Support Center |
| 9 | How to Use the Zoom Feature on Static Cartesian Graphs
1. To Access the Zoom mode, select the "Enable Zoom" button next to the graph. This turns on the functionality to Zoom In/Out on the graph and drag the graph across the view box a. You can also enable this functionality by pressing the "Tab" button on the… |
| 10 | I Am Receiving a Message Saying My Code Is Registered to Another User. What Should I Do?
If you are receiving a message saying your code is registered to another user, it's likely that another student has already registered the License Number. License Numbers are non-transferable. Once a student has registered a License Number, it cannot be used… |