Accessing your Student Account

Please visit our Student Getting Started guide for instructions on how to create and access your Hawkes student account.

Using your Student Account

Here are some questions that you might have when you first sign in to your Hawkes Student account:

What are Learn, Practice and Certify?

How do I take and review a WebTest?

How do I view my Grades?

How can I view the videos?

How do I access my eBook?

Common Issues and Solutions

Here a few common issues that you may encounter when navigating your Hawkes Student account:

Enrolled in the wrong course

Forgot your password

Need to clear your browsing data (for display issues)

Need to take a screen shot of an error

For additional assistance, please visit our Support Center. Customer Support Team is available to call Monday - Friday 8:00am - 9:00pm ET at 1-800-426-9538 or chat online 24/7 via live chat. We are always happy to help!

Happy Holidays from Hawkes Learning!
Our office will be closed on 12/25 and 1/1.
Phone support will be available from 8am - 6:30pm ET on 12/26 - 12/29.
Please visit https://chat.hawkeslearning.com for 24/7 chat support.

Extended Phone Support Hours: Jan. 7 - Feb. 4, 2024
Monday - Friday: 8:00AM - 9:00PM ET
Sunday: 1:00PM - 9:00PM ET

Extended Phone Support Hours: Aug. 6 - Sept. 10, 2023
Monday - Friday: 8:00 AM - 9:00 PM ET
Sunday: 1:00 PM - 9:00 PM ET

Special Hours: Hawkes Learning will be closed for Independence Day on Thursday, July 4^th. Please start a chat session for immediate assistance. Have a great holiday!

Special Hours: Hawkes Learning will be closed for Memorial Day on Monday, May 27^th. Please start a chat session for immediate assistance. Have a great holiday!

Special Hours: Hawkes Learning will be closed for Labor Day on Monday, September 4^th. Please start a chat session for immediate assistance. Have a great holiday!

Special Hours: Hawkes Learning will be closed for Thanksgiving on Thursday, November 23^th and Friday, November 24^th. Please start a chat session for immediate assistance. Have a great holiday!