| 1 | Frozen WebTest or Certify Session
If your WebTest or Certify session appears to be frozen, all you need to do is reload the page. All of your progress will be saved. To reload the page, either select the option in the upper left corner of your browser, or press F5 (PC) or Command + R (Mac)… |
| 2 | How Do I Access My Course Materials?
You can find your course materials (syllabus, links to helpful websites, videos, paper assignments, etc.) under the Materials tab. To access your course materials: 1. Sign in to your Hawkes web platform account. 2. Press View Course. 3. Select the Materials… |
| 3 | How Do I Create a Practice Test?
To create a practice test: 1. Sign in to your Hawkes web platform account. 2. Press View Course. 3. Select the WebTests tab. A list of assigned tests will be displayed. 3.Select the Practice WebTests button. 4. Select the Create Practice WebTest button. 5.… |
| 4 | How Do I Sort and Filter Items in My Course?
On the Lessons, WebTests and Other tabs, there are two drop-down menus that allow you to sort and filter items in your course. To filter items out that are not due within a certain time period, select the drop-down menu that says Show All. Then select the… |
| 5 | How To Take and Review a WebTest in Hawkes
Taking a WebTest in Hawkes Follow these steps to take a WebTest in your Hawkes student account. 1. Sign in to your Hawkes Student account. 2. Select View Course to enter your course. 3. Select the WebTests tab. A list of assigned tests will be displayed.… |
| 6 | Nothing Happens when Pressing Launch Using Respondus LockDown Browser OEM
If nothing happens when pressing Launch LockDown Browser, it's likely that you don't have the version of Respondus LockDown Browser installed that Hawkes Learning requires. To install Respondus LockDown Browser OEM on your WebTest intro page, follow the steps… |
| 7 | Respondus LockDown Browser Chromebook Directions
Download and Install LockDown Browser on Chromebooks You can check to make sure that the current Chromebook extension version of LockDown Browser you have installed is up-to-date or install the latest Chromebook extension version by clicking Download &… |
| 8 | Respondus Lockdown Browser OEM Best Practices
To ensure Respondus Lock Down Browser OEM functions with minimal interruptions during an online test, please consider the following best practices. Temporarily disable the computer's spyware or anti-virus software. Spyware detection and anti-virus software… |
| 9 | Respondus LockDown Browser Student Directions
Respondus LockDown Browser can only be installed on a desktop or laptop computer running a Windows, Mac, or ChromeOS operating system. Phones, iPads, and Android tablets are not supported. Current Respondus LockDown Browser Versions Windows: Version 2.1.3.04… |
| 10 | Respondus Monitor Student Help
Using Respondus Monitor Your school will provide the install file for the version of Respondus Monitor required to complete your assignment. If you are unsure how to install Respondus Monitor, please contact your school's helpdesk. Hawkes recommends using… |
Hawkes Learning will be performing network maintenance on Sunday, February 21st & Sunday, February 28th from 4:00 AM to 8:00 AM (EST). All Hawkes Learning websites and services will be unavailable during this time.
Happy Holidays from Hawkes Learning!
Our office will be closed on 12/24, 12/25, 12/31, and 1/1.
Phone support will be available from 8 am - 5 pm ET on 12/23, 12/26, 12/27, and 12/30.
Please visit https://chat.hawkeslearning.com for 24/7 chat support.
Special Hours: Hawkes Learning will be closed for Independence Day on Friday, July 4th. Please start a chat session for immediate assistance. Have a great holiday!
Special Hours: Hawkes Learning will be closed for Memorial Day on Monday, May 26th. Please start a chat session for immediate assistance. Have a great holiday!
Special Hours: Hawkes Learning will be closed for Labor Day on Monday, September 2nd. Please start a chat session for immediate assistance. Have a great holiday!
Special Hours: Hawkes Learning will be closed for Thanksgiving on Thursday, November 28th and Friday, November 29th. Please start a chat session for immediate assistance. Have a great holiday!
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