| Reference Number: AA-00684 Last Updated: 2023-07-31 12:53 |
If nothing happens when pressing Launch LockDown Browser, it's likely that you don't have the version of Respondus LockDown Browser installed that Hawkes Learning requires.
To install Respondus LockDown Browser OEM on your WebTest intro page, follow the steps below:
1. Select Check Your Browser
2. Select "download the latest version."
3. Follow the prompts to download and install Respondus LockDown Browser OEM.
4. Make sure all programs and applications are closed on your computer, including Respondus Lockdown Browser OEM.
5. Sign in to your Hawkes Student Account, go to your WebTest, and select Launch LockDown Browser should launch the WebTest.
Hawkes Learning will be performing network maintenance on Sunday, February 21st & Sunday, February 28th from 4:00 AM to 8:00 AM (EST). All Hawkes Learning websites and services will be unavailable during this time.
Happy Holidays from Hawkes Learning!
Our office will be closed on 12/25 and 1/1.
Phone support will be available from 8am - 6:30pm ET on 12/26 - 12/29.
Please visit https://chat.hawkeslearning.com for 24/7 chat support.
Special Hours: Hawkes Learning will be closed for Independence Day on Thursday, July 4th. Please start a chat session for immediate assistance. Have a great holiday!
Special Hours: Hawkes Learning will be closed for Memorial Day on Monday, May 27th. Please start a chat session for immediate assistance. Have a great holiday!
Special Hours: Hawkes Learning will be closed for Labor Day on Monday, September 2nd. Please start a chat session for immediate assistance. Have a great holiday!
Special Hours: Hawkes Learning will be closed for Thanksgiving on Thursday, November 23th and Friday, November 24th. Please start a chat session for immediate assistance. Have a great holiday!
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