• Top>>
  • Common Errors and their Solutions(4)
1 Unable to Enter Fractions, Exponents or Other Symbols  Featured

If you are unable to enter fractions, exponents or other symbols in the web platform, please make sure that the problem does in fact require a fraction, exponent, or other symbol in the answer. If you are still experiencing this issue, please view the following…

2 Clear Web Browser Cache and Cookies

Web page information saved by your Internet browser may become outdated or corrupted and need to be cleared for proper functioning of the Hawkes web platform. Choose your Internet browser below for instructions on how to clear the cache and cookies: Google…

3 Common Errors (Hawkes Synchronization Tool and Single Sign On)

"Oops... It looks like your Hawkes Learning course is not linked yet!"This error message occurs when the Single Sign On link is selected if an instructor has not yet established the link between the LMS course and the Hawkes section. The error can be resolved…

4 Troubleshooting

Troubleshooting Forgot Password If you forgot your password and need to reset it, send yourself a password reset email . Email Address or Password is Incorrect If your email address is not recognized, you may not have created an account yet. Navigate to the…