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| 1 | Unable to Enter Fractions, Exponents or Other Symbols 
If you are unable to enter fractions, exponents or other symbols in the web platform, please make sure that the problem does in fact require a fraction, exponent, or other symbol in the answer. If you are still experiencing this issue, please view the following… |
| 2 | How Do I Access My Lessons?
1. Sign in to your Hawkes account 2. Press the View Course button beside the title image for your course 3. Select the Lessons tab You will now see your assigned lessons. To view all available lessons, select All. |
| 3 | How to Zoom in on Equations in the Web Platform
To zoom in on (or magnify) mathematical equations in the web platform, follow these steps: 1. Right-click on an equation, and select Math Settings>Zoom Trigger>Hover. (Tip: You only need to complete this step once for each internet browser that you… |
| 4 | What is Tutor?
Tutor is a resource that you can access in Practice mode. It can be especially helpful when you are unsure of how to answer a question or how to enter the required answer format. After starting Practice, you will see the Tutor button on the lower left corner… |
| 5 | Why Am I Receiving a Message Saying the Character I Entered Is Not Required?
If you are receiving a message saying "The character you entered is not required in this answer. Please try again!", please first review the answer you're attempting to input. This message means the character, symbol, or expression you've attempted to enter… |
| 6 | Why Does It Say That I Am Not Ready for Certify?
If you are working in Practice, and you are notified that you are not ready for Certify, that just means that you have not correctly answered enough questions in Practice mode to reach the Mastery Level set by your instructor for that lesson. In other words,… |