Student Questions

Can my students use any web browser to access their Hawkes assignments within Moodle?

We recommend your students use either Google Chrome or Firefox when accessing their Hawkes assignments within Moodle. If students are using a browser other than Chrome or Firefox, they may receive the following error message: ???Oops The page you are trying to access cannot be loaded. It may have expired, or you may not have permission to it. If you believe that you should have permission to access this page, please contact your LMS administrator.???  

Assignment Questions

If I delete an assignment from Hawkes, will it delete the assignment in Moodle?

No, deleting an assignment in Hawkes does not remove that assignment from Moodle. It will break the direct link (if one was created), but the assignment will still show up in your assignment list in Moodle. If you want to remove an assignment from Hawkes and Moodle, you will need to delete it in both places.

If I delete an assignment from Moodle, will it delete the assignment in Hawkes?

No, deleting an assignment in Moodle does not remove that assignment from your assigned list in Hawkes. If you want to remove an assignment from Hawkes and Moodle, you will need to delete it in both places.

Why didn???t all of my assignments sync over from Hawkes to Canvas?

This is likely because you had more than 40 assignments and did not select Show All from the Results drop-down to view all assignments.

Grading Questions

Do I need to set up my Assignment Groups in Hawkes if I???m keeping track of the student grades in Moodle?

Hawkes Assignment Groups are independent of Moodle, so we do recommend you still set up your Hawkes Assignment Groups so that students will see an accurate grade if they select the Grade button within Hawkes.

If you???re only assigning the Certify lessons in Hawkes, consider making one Hawkes Assignment Group weighed at 100% for those lessons so that students can see their overall homework grade in Hawkes.

If you are tracking some grades in Canvas and not in Hawkes, but you???re assigning more than just lessons in Hawkes, consider hiding the students' overall grades in Hawkes so that they do not display incorrectly for them. Set this up in your Hawkes Grade Book under Tools > Display Options. Deselect ???Display overall grade percentage??? and ???Display overall letter grade.??? Changing these settings will prevent students from seeing an inaccurate overall grade in Hawkes, and they will be able to see their accurate overall grade in Canvas.

What do I need to update in Moodle for students to see their accurate grade, including Hawkes assignments?

In order for the student grades to display accurately in Moodle, you will need to enable assignment group weights in Moodle and also properly categorize your Hawkes assignments into the correct groups. By default, all individual Hawkes assignments are categorized into one Hawkes group in Moodle.

How do grades appear in Moodle when synced over from Hawkes?

If your Hawkes Grade Book is weighted (which is the default setting in the Hawkes Grade Book), grades are synced as the total percentage points earned out of 100. If your Hawkes Grade Book is points-based, grades are synced as the total points earned out of the total points possible

What if I want to organize Hawkes assignment into weighted groups in Moodle?

Assignment group weights can be created and adjusted from within the Moodle Grade Book. You can then categorize your Hawkes assignments into the grading groups you create in Moodle.

If I sync over just Hawkes assignment groups and not all individual assignments to Moodle, how and when do grades appear in Moodle?

Grades for Assignment Groups that don't have any graded assignments yet will be synced differently than individual assignments, depending on the weight distribution chosen in Hawkes Assignment Groups. The below percentages will sync to Moodle for Hawkes Assignment Groups when no due dates in that assignment group have passed. Once a due date has passed in the assignment group, the grades will update accordingly. (This % matches what is shown in the grade reports in the Hawkes Grade Book.)
Even: 0%
Proportional: 100%
Sum: 100%
Because the Assignment Group grades will not be fully accurate in Moodle until after assignment due dates pass, we recommend syncing individual assignments (instead of Hawkes Assignment Groups) whenever possible. If you still want to sync over Assignment Groups, it is best to wait to map them until after the first due date has passed within the group.

Troubleshooting Questions

What if I linked my Moodle course to the wrong section in Hawkes?

If you linked your Moodle course to the wrong Hawkes section, you can break the link association in your Hawkes Grade Book by following the steps below:

1. Select the Tools tab > Reset Grade Books 
2. Select the box next to the option ???Remove Section LMS associations, if any???
3. Select the section that is incorrectly linked
   
4. Select Reset Grade Book 
   

Once the reset occurs, return to Moodle and walk through the synchronization process from the start to link to the correct Hawkes section.

Why are no Hawkes courses (e.g. College Algebra) appearing in the drop-down menu when I???m trying to link my Hawkes sections to Moodle courses?

If your Hawkes course is not appearing in the drop-down menu as an option to link to in Moodle, it means that this course is not yet linked to your teach.hawkeslearning.com account. To correct this, please sign in to https://teach.hawkeslearning.com, select the Add Course button and add the course either using the course invitation link or your old Grade Book credentials.