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  • Student Getting Started Guide(23)
1 What is a Product Code?

A Product Code is an abbreviation that corresponds to a particular Hawkes software product. - Basic Mathematics - BAM - College Algebra - COL -Developmental Mathematics - DEV - Essential Calculus - ESC - Introductory Algebra - IDA - Intermediate Algebra -…

2 What are the Minimum System Requirements?

The minimum software and hardware requirements for installing and using the Hawkes Learning Systems software are: Operating System: - Windows XP with Service Pack 3 - Windows Vista - Windows 7 - Installing the Hawkes software on a Mac Processor: 1 GHz Memory…

3 What is an Access Code?

An Access Code is a unique 30 character code that identifies you to your instructor and to the Hawkes courseware. It is composed of five sets of six alphanumeric characters, with each set separated by a dash. Example Access Code: 1A2B3C-4D5E6F-123ABC-456DEF-9Z8Y7X…

4 How do I get an Access Code?

If you purchased a book through your school's bookstore, you can request an Access Code by registering the license number that came with your book on the Request for Access Code page on our website. From this page, click on the button below Register Your…

5 What if I do not have a valid license number?

If your license number is already registered to another user, you will need to purchase a new, unused License Number or an Access Code either from your bookstore or directly from www.hawkeslearning.com/OnlinePurchasing.

6 What if I misplace my Access Code?

If you have already purchased an Access Code but have misplaced it, please visit this page of our website. Enter the e-mail address that you used to originally purchase your Access Code and the Product name. An e-mail containing the Access Code will be sent…

7 How do I enroll in my course?

When you log in to the software for the first time, you will be prompted to enroll in a course. Please perform the following steps to enroll in your course: 1. Double-click on the Hawkes Learning Systems icon from your desktop to open the courseware. 2. Type…

8 Can I install the Hawkes courseware on multiple computers?

You can install the Hawkes courseware on as many computers as you would like. Each user on the computer will need their own access code to use the Hawkes courseware. When using the Hawkes courseware on multiple computers, it is recommended that you save the…

9 How can I access my Progress Report?

There are two methods for viewing your Progress Report. Both methods require Internet connectivity. Keep in mind that the Progress Report only displays your progress in the class. You must have the Hawkes courseware installed on your PC in order to complete…

10 What is a Progress Report?

In the Progress Report you will find: - Assignment due dates - Grade information - Course materials - Communication center The Progress Report shows your certification status for each section: Lesson is assigned but not completed Lesson was completed before…

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